Jam Law

Privacy Policy

Effective Date: November 13, 2025
Last Updated: November 13, 2025

1) Who We Are

This Privacy Policy explains how JAM Law, LLC (“JAM Law,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit our website (the “Site”), contact us, or use our services. JAM Law is a personal injury law firm founded by attorney Jennifer A. Oquendo and located in Georgia.

Contact:
 JAM Law, LLC
 Attn: Privacy Team
 [Street Address], [City], Georgia [ZIP]
 Phone: [678-496-2680] • Email: [jennifer@jamlawga.com] • Website: [yourdomain.com]

2) Scope; No Legal Advice; No Attorney-Client Relationship via Site

This Policy applies to the Site and JAM Law’s marketing and client-intake activities. Information on the Site is for general purposes and is not legal advice. Submitting information through the Site does not create an attorney-client relationship. Such a relationship is formed only after conflicts are cleared and a written engagement agreement is signed.

3) Information We Collect

A. Information You Provide Directly

  • Contact & Intake Data: name, phone, email, city/state, preferred contact method, and details about an accident or injury that you choose to share.
  • Communications: messages sent via forms, email, SMS, or phone calls (including call recordings/voicemails if enabled).
  • Documents/Uploads: photos, police reports, insurance information, or other materials you submit.
  • Preferences & Consents: marketing preferences (email/SMS opt-in), acknowledgement of terms and this Policy.

Please do not submit sensitive or confidential information unless and until we request it as part of an established representation.

B. Information Collected Automatically

  • Usage Data: IP address, device identifiers, browser type, pages visited, time/date stamps, and referring/exit pages.
  • Cookies & Similar Technologies: cookies, pixels, and local storage used for site functionality, analytics, and basic performance measurement. See Section 8.

C. Information from Third Parties

  • Service Providers & Partners: website/hosting providers, analytics vendors, form/CRM platforms, call/SMS tools.
  • Public/Commercial Sources: public records, social media (if you interact with our profiles), or lead sources that you authorize.

4) How We Use Information

We use information for the following purposes:

  1. Client Intake & Services: evaluate potential matters, conduct conflicts checks, communicate with you, schedule consultations, and—if retained—provide legal services.
  2. Operations: maintain and improve the Site, troubleshoot, protect against fraud/abuse, secure our systems, and comply with ethics rules.
  3. Analytics: measure traffic and understand how visitors use our Site to improve content and usability.
  4. Marketing & Communications: respond to inquiries; send updates or event information; request reviews/testimonials (with your consent where required); manage SMS/email outreach (see Section 9).
  5. Legal Compliance: comply with laws, respond to lawful requests, enforce our Terms of Use, and protect the rights, property, and safety of our clients and community.

We do not use automated decision-making that produces legal effects about you without human involvement.

5) Legal Bases (for visitors in the EEA/UK)

Where applicable, we process personal data based on: consent, contract, legitimate interests (e.g., site security, basic analytics, client intake), and legal obligations.

6) How We Share Information

We share information only as needed and as permitted by law:

  • Service Providers/Processors: website host, email/SMS and call vendors, CRM/intake tools, cloud/document storage, analytics providers, and IT/security vendors—bound by confidentiality and data-processing terms.
  • Co-Counsel/Experts/Vendors: only with your knowledge/authorization and subject to appropriate confidentiality where required.
  • Legal/Ethics Compliance: regulators, courts, law enforcement, or opposing parties as required by law or to protect our rights.
  • Business Changes: in connection with a merger, reorganization, or similar event (subject to appropriate safeguards).

We do not sell personal information and do not share it for cross-context behavioral advertising as those terms are defined by certain U.S. state laws. If our practices change, we will update this Policy and provide required opt-out mechanisms.

7) Data Retention

We retain information for as long as reasonably necessary to accomplish the purposes described above, comply with legal/ethical obligations, resolve disputes, and enforce agreements. For client matters, we follow applicable rules and our internal retention schedules.

8) Cookies & Analytics

A. Types of Cookies We May Use

  • Strictly Necessary: enable core functionality (security, load balancing, session management).
  • Functional/Performance: remember preferences and improve site performance.
  • Analytics/Measurement: help us understand traffic and usage (e.g., page views, time on page). We currently use privacy-conscious configurations and do not enable advertising features.

B. Managing Cookies

Most browsers allow you to block or delete cookies. Doing so may affect site functionality. You can also use built-in browser tools and platform controls (e.g., Google’s opt-out add-on for Analytics, if applicable). We honor applicable consent/choice signals where required by law.

Do Not Track: At this time, we do not respond to DNT signals due to a lack of uniform standards.

9) Communications & SMS

By providing a phone number and selecting opt-in (where presented), you agree to receive calls or text messages from JAM Law related to your inquiry. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP (texts) or following unsubscribe instructions (emails). Opting out may limit our ability to contact you about your matter.

10) Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure. If we believe the security of your information has been compromised, we will act in accordance with applicable laws and professional obligations.

11) Your Choices & Rights

A. General

  • Update/Correct: contact us to update your contact details or preferences.
  • Opt-Out of Marketing: use the unsubscribe link in emails or reply STOP to texts.
  • Cookie Controls: manage in your browser and via any consent banner we provide.

B. U.S. State Privacy Rights (e.g., CA/VA/CO/CT/UT)

If you are a resident of a state with a consumer privacy law, you may have the right to request:

  • Access/Know the categories and specific pieces of personal information we have collected;
  • Correction of inaccuracies;
  • Deletion of personal information (subject to legal/ethical exceptions);
  • Portability of certain information; and
  • Opt-out of certain processing (we do not sell/share personal information as defined by these laws).

To exercise rights, contact us at [privacy@yourdomain.com] with “Privacy Request” in the subject and provide your state of residence. We will verify your request as required by law. You may designate an authorized agent where permitted.

Notice at Collection (California): We collect the categories of personal information described in Section 3 for the purposes outlined in Section 4, retain it as described in Section 7, and disclose it as described in Section 6. We do not sell or share personal information for cross-context behavioral advertising.

C. EEA/UK Rights (if applicable)

You may have rights to access, rectify, erase, restrict processing, object, and data portability. You may also lodge a complaint with your local supervisory authority. Where processing is based on consent, you can withdraw consent at any time.

12) Children’s Privacy

Our Site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.

13) Attorney-Client Confidentiality & Ethics

If we establish an attorney-client relationship with you, your information will also be protected by professional obligations of confidentiality and applicable legal ethics rules. Those obligations may provide protections in addition to this Policy.

14) Third-Party Links & Services

Our Site may link to third-party websites/services. We are not responsible for the privacy practices of those third parties. Review their privacy policies before providing information.

15) International Transfers

If you access the Site from outside the United States, your information may be processed in the U.S., where privacy laws may differ from those in your country. We take steps to protect your information consistent with this Policy and applicable law.

16) Changes to This Policy

We may update this Policy from time to time. The “Effective Date” above reflects the latest version. Your continued use of the Site after changes are posted means you accept the updated Policy.

17) How to Contact Us

Questions or requests regarding this Policy can be sent to:
 JAM Law, LLC – Privacy Team
 [Street Address], [City], Georgia [ZIP]
 Phone: [###-###-####] • Email: [privacy@yourdomain.com]

Optional Add-Ons (paste into your site if relevant)

Cookie Banner Language (example):
 “We use cookies to enable site functionality and to understand traffic. By clicking ‘Accept All,’ you consent to our use of cookies. You can manage your preferences at any time.” Buttons: Accept All | Reject Non-Essential | Manage Preferences

Form Consent Checkbox (example):

  • “I agree to the [Terms of Use] and [Privacy Policy].”
  • “I consent to receive calls/texts at the number provided. Message/data rates may apply. Reply STOP to opt out.”